Withdraw & Refund Policy

Withdraw Policy:

If a student decides to withdraw from a program, he/she must provide a dated, written, notice of withdrawal to the School Administrator.  Refunds are calculated according to Senniyo Aesthetics International School of Canada Inc.’s Refund Policy and the date on which the written notice of withdrawal is received will be used to determine any refund owing.

An international student delivers a copy of a refusal of a study permit to school apply as if the copy of the refusal were a notice of withdrawal.  This does not apply if an international student requests an additional letter of acceptance for the same program of instruction that was the subject of the refusal of a study permit.

Procedure :

  • A written notice of withdrawal must send to the School Administrator and the student’s signature is required on the written notice of withdrawal.
  • The written notice of withdrawal may be delivered in any manner provided that a receipt or other verification is available that indicates the date on which the notice is delivered.
  • The notice of withdrawal is deemed to be effective from the date it is delivered.
  • To determine the qualification for a refund and the amount to be refunded, please see Senniyo Aesthetics International School of Canada Inc’s Refund Policy.
  • When a student withdraws from a program after receiving technical Equipment from the institution free of charge :
    1. The student must return the equipment unopened or as issued within 14 calendar days; and
    2. If the student fails to return the equipment as set out above, the institution may deduct the reasonable cost of equipment from any amount to be refunded to the student.
  • International Student – （a) Withdrawal and refund policy is same as for domestic student in the same program. (b) For international student to withdraw, a copy of student permits either approved or refusal must be sent to school for record. (c) If a student’s student permit application is successful but student refuses to start the program and apply withdraw. An administrative fee of C$1500 will be charged from the refund amount. (d) If a student’s student permit application is refused by IRCC and decided to apply withdraw.  An administrative fee of C$1,500 will be charged from refund amount.
  • Refunds owed to student must be paid within 30 days of the institution receiving written notification withdrawal.

Refund Policy:

(A) REFUND POLICY – FOR APPROVED PROGRAMS
Circumstances when Refund Payable / Amount of Refund

(I) Before program start date, institution receives a notice of withdrawal (applies to all students)
• (I.1)No later than seven days after student signed the enrolment contract, and
• (I.2)Before the program start date.
Amount of Refund : 100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials.

• (I.3) At least 30 days before the later of:
a) The program start date in the most recent Letter of Acceptance (international students)
b) The program start date in the enrolment contract.
Amount of Refund : Institution may retain up to 10% of tuition, to a maximum of $1,000. Institution must refund fees paid for course materials if not provided to the student.
• (I.4) More than seven days after the student and institution signed the enrolment contract, and
• (I.5) Less than 30 days before the later of:
a) The program start date in the most recent Letter of Acceptance (international students)
b) The program start date in the enrolment contract.
Amount of Refund : Institution may retain up to 20% of tuition, to a maximum of $1,300. Institution must refund fees paid for course materials if not provided to the student.

(II) After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, except those enrolled in a program delivered solely by distance education)
• (II.1) After the program start date, and up to and including 10% of instruction hours have been provided.
Amount of Refund : Institution may retain up to 30% of tuition. Institution must refund fees paid for course materials if not provided to the student.
• (II.2) After the program start date, and after more than 10%, but before 30% of instruction hours, have been provided.
Amount of Refund : Institution may retain up to 50% of tuition. Institution must refund fees paid for course materials if not provided to the student.

(III) Student does not attend program – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education):
• (III.1) Student does not attend the first 30% of the program.
Amount of Refund : Institution may retain up to 50% of the tuition.
Institution must refund fees paid for course materials if not provided to the student.

(IV) Institution receives a refusal of study permit (applies to international students requiring a study permit):

• (IV.1) Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
a) The program start date in the most recent Letter of Acceptance
b) The program start date in the enrolment contract
• (IV.2) Student has not requested additional Letter(s) of Acceptance.
Amount of Refund : 100% tuition and all related fees, other than application fee.

(V) After the program start date, student withdraws or is dismissed (applies to students enrolled in a program delivered solely by distance education):
• (V.1) Student completed up to 30% of the program.
Amount of Refund : Institution may retain up to 30% of the tuition. Institution must refund fees paid for course materials if not provided to the student.
• (V.2) Student completed more than 30% but less than 50% of the program (based on evaluation provided to student).
Amount of Refund : Institution may retain up to 50% of the tuition.
Institution must refund fees paid for course materials if not provided to the student.

Institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).

(B) REFUND POLICY – FOR PROGRAMS THAT DOES NOT REQUIRE APPROVAL

(1) Before the program start date, 100% tuition fee refund but retain application fee.

(2) After the program start date, no refund.